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Frequently Asked Questions

To download a product, please go to your My Account -> My Subscription. You will then see Download buttons on the right side of the product name. Click on the button to download your required product. *Members also receive some special products that are not available to normal buyers. You can access them via the My Membership option in My Account.

To download the product you have purchased, please go to My Account -> My Downloads section. You should be able to see your product available to download. You can also download it via the link you have received in your email.

No. The majority of the products work without a serial code, but please keep in mind that features such as the import of demo content and premium support are not included. No refunds are issued for any such cases.

Outdated themes and plugins can cause a serious threat to your WordPress website so we’ll make sure you’ll get the latest version of the requested product.

No, we don’t. If you require technical support you’ll need to purchase the product directly from the original developer. Not offering technical support is the way we are able to offer the items at discounted prices.

Yes. If you have a Credit Card, Debit Card, or a PayPal account and you can pay in US Dollars. The Credit/Debit card provider or PayPal will convert the amount in USD for payment. For Indian customers, you can simply pay using Stripe, Razorpay. We use Geolocation, to directly show you prices in INR.

As we sell Digital Goods, we do not accept returns and we do not provide refunds under any circumstances.

Still have questions? You can head over to our Support Desk and ask any questions that you have.