Fluent Support Pro:
Customer service made fast, fun, and fluent. Introducing the most effective support ticketing system for WordPress. Need to provide superfast, reliable, and efficient customer support? Fluent Support got your back.
What makes Fluent Support unique?
Product-based support, user’s info, automated reply, performance tracking – Fluent Support has everything you can imagine inside a helpdesk system for WordPress!
Fluent Support made ticket management easy. Agents can filter and sort with many variables to define priority. They can track their progress and see how many tickets are waiting for them.
1. Instant loading with superfast SPA:
Fluent Support is built as a Single Page Application with VueJS & REST API. So it loads fast without any clutter. You can navigate to different pages without experiencing any delay.
2. Know what requires agents’ attention
Your customers should not wait long to get answers. Fluent Support gives a clear view of what to work on. Assign tickets automatically based on products, and reply based on priority.
3. Better team collaboration, faster support
Ensure efficient support team communication with internal notes. Don’t make your support agents dread their job by repeating tasks. Saved replies for repetitive tickets can save countless hours of effective work hours and also faster ticket replies.
4. Learn more about your customers with custom fields
Fluent Support comes with a bunch of custom fields on top of default ones. You can use checkbox, radio choice, WooCommerce orders, and other custom fields to collect additional info.
5. Connect your favorite tools
Fluent Support smoothly integrates with popular e-commerce, membership, CRM, and LMS apps. Respond to customers faster with Telegram, Slack, and Discord.