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TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

$4.99

-83%

TotalDesk is the only all-in-one helpdesk solution for WordPress, which includes a ticket- & notification system, live chat, knowledgebase, and more.
Version: 1.8.0
100% Original Plugin. The Same plugin found on CodeCanyon.
Includes 1 Year of Updates.

Contact Us for Questions

  • 100% Original Files
  • Downloaded directly from the Developer
  • Includes Product Updates
Guaranteed Safe Checkout

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TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System:

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, live chat, knowledge base, report, and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

Features

  • Ticket System
    • 3 Different New Ticket Forms
    • Inbox Fetching
    • 2 Roles: Agent & Reporter
    • My Tickets Page
    • Set default values for new tickets
    • Set own ticket Status
    • Set custom ticket Types
    • Set custom ticket Project / Systems
    • Attachment Support
    • Inform Agents in Notifications
    • HTML WYSIWIG Comment Form
    • Saved replies
    • Logging / History system
    • XLS export
    • Reporters & Agents can reply to Email
    • Ticket Overview (assigned to, status in colors)
    • Set Inbox Archive Folder
  • Notifications
    • Email Notifications
    • Desktop Notifications
    • Slack Notifications
    • Notify when a ticket has been created
    • Notify when someone replied
    • Notify when a status has changed
    • Notify when an agent has been assigned