YITH WooCommerce Pending Order Survey (Premium Plugin):
I am sure you get disappointed when you see an order fixed in a pending status.
You would make every effort to see it as completed. Whereas the only thing you can do is wait for the user’s decision. And, if he/she won’t complete that order, it will be removed from the system. As a consequence, you will lose both the sale and the customer.
YITH WooCommerce Pending Survey has been studied for this purpose!
Once installed and configured, you could send an automatic email to users with a pending order. This allows you to establish a relationship with them. And, possibly, to ask them if they have found issues during the purchase. You can also ask the reason why they didn’t complete that order.
You could also stimulate users to give an answer by offering them a discount coupon. In this way you will obtain:
- the answers you need to fix potential obstacles on your e-commerce and to optimize your sales.
- a radically decreased percentage of pending orders.
- and your customers’ loyalty!